(PS – Get more sh*t done with The Assist — the #1 free weekly newsletter made for assistants by assistants.). If you can reboot a crashed computer, ace a critical thinking test, publish a blog post in WordPress, or even just restart the internet, you’ve got a leg up in the Admin Game. The most successful Admins have emotional intelligence in spades. Administrative Assistant Accomplishments Examples Downloadable Cover Letter Examples Resume Companion. Thank you for any advice. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. These guys wants their parts TOMORROW. They can serve as a sounding board for new ideas, suggest new processes, or even weigh-in on hiring decisions. It refers to a style of leadership that puts the well-being of others first. Administrative Assistants ensure that everyday office tasks are completed properly. Servers crash, phone systems go down, vendors flake, flights get canceled, people quit. This website uses cookies so that we can provide you with the best user experience possible. For example, if you were an administrative assistant in the oil and gas equipment repair industry, write, “Accurately copied multiple schematics documents for lead draftsman and packaged and sent them to customers on tight deadline.”. For example, write, “Decreased office expenditures by $50 each month for a nonprofit by reducing waste, reusing supplies and heading and coordinating an office supply donation drive.” The more action verbs you use, the easier it is for employers to see exactly how you can benefit his organization. In the administrative assistant resume sample, there are accomplishments that include how many other employees the candidate has managed and how she decreased the retrieval time for files by 20% by upgrading the system. new hire list with ID numbers so you can do the next part of the on-boarding process or what to do when you don’t have enough to do because the new boss wants to do everything himself, me and another worker are trying to improve this situation, but the whole department is suffering, because the boss has to many meetings and other fires to put out to give us vital information and access we need and had under the previous boss and operating system. Creativity and the ability to improvise, according to Hnat, is a necessary part of the equation at companies of any size. We recently surveyed over 1,273 Executive Assistants in our State of The Executive Assistant Facebook group and found that monday.com was their favorite productivity tool to use. If you don’t get a finicky vendor paid on time and for the right amount, they might turn around and sue your company. Our brains aren’t wired to perform more than one-high level task at a time, so the best strategy is to prioritize and knock them out one by one. More and more, maintaining a positive office culture is critical for recruiting and retaining top talent, engaging employees, and inspiring them to perform their best. who have their hands in a little of everything, are able to creatively solve problems, and are able to ask the right questions early on in order to prevent any gaps in projects or unexpected challenges.”. Not so today. Like Office Managers, Admins are one of the few people in a company (other than perhaps the CEO or senior HR staff) that deal with employees at every level. Glossary of NIH Terms. I utilize my flags in Outlook as well. How to Write Accomplishment Statements for an Administrative Assistant. The feedback you provide here should also not be subjective. Examples of Administrative Accomplishments and Responsibilities Associate Dean for Student Affairs, XX College, 2012 - 2016 Accomplishments Contributed to a 7% increase in the 6 year graduation rate (from 38% in 2009 to 45% in 2015) by creating and implementing an app that makes degree maps readily available to Andrea T – to work with New bosses is allways difficult especially if they have been hired from outside your company. how do you deal effectively with someone on a team who wants to run the show and is constantly trying to make someone else on their team look bad. And while this is largely true – you shouldn’t try to write a financial model while you’re on a sales call, for instance – some of an Admin’s core responsibilities require them to knock out tasks simultaneously. Call Center Administrative Assistant Goal: Improve call wait times by 90 seconds. It’s actually very simple. IT was very hectic. We hope you learn how to develop administrative assistant skills that will take you to the next level! As an administrative assistant, you are responsible for managing both your day and your supervisor's. Measurable accomplishments are important on a resume, as they show employers specific examples of when you excelled at your job. The biggest challenge is a very demanding boss who changes his instructions and mind every minute, plus several other executives throwing tasks at you on top of that, which are all urgent and have deadlines. The manager is asking the administrative assistant to help improve the satisfaction score by reducing call wait times and giving her a goal to improve call wait time by 90 seconds. Once you can visualize these things, you can prepare for them. Thank you so much for sharing. ‘Please’ and ‘thank you’ will be noticed by both. For example, if the boss suddenly reveals a spontaneous trip that will send her out of the office for the next two weeks, her Admin needs to spring to action, clearing her schedule while effectively communicating with all affected parties to avoid hurt feelings and bruised egos. Thank God I only work for one person! Big picture thinking might sound like something best left to the visionaries of the world, but in truth, everyone can cultivate the ability to think ahead. Administrative assistant resumes should focus on job-related skills, prior experience, and academic training. But if you choose right VA services, you would never be disappointed! 74 Insanely Fun Team Building Activities for Work, 57 Fun Virtual Team Building Activities “Administrative Assistant” used to be synonymous with things like scheduling, bookkeeping, and arranging travel. Establish a rule that when they take a candy, they must give you a piece of information you don’t already know about themselves or the organization. Thank you Rita, these are great tips! But I have a question what to do when you are depended on your boss to give you the information you need to do your job, i.e. That’s a key point – it’s not just about quickly switching tasks, it’s about being able to get back on track once you switch back. They can start by making a list of frequently used tech and identifying which tools they’re least comfortable with. “Paying attention to the details is really going to take you far because these execs demand perfection, and as nice as they can be, they want things to do be done right, and your job … is to make their lives easier. Resumes that get people jobs are the ones that tell an employer exactly how a job candidate can benefit the company. Think about it – a lot of what an Admin does is relatively high-stakes. Its hard to prioritize among several things daily when everyone claims theirs to be the most urgent task which truly needs immediate attention. A strong admin knows that by helping achieve their boss’s goals they will achieve their own.”, -Valerie Gomez, Administrative Assistant at ADP. We also recommend going through the to-do list and asking, “What does this affect?” The true priorities will emerge soon. Administrative Assistant Resume Examples. Stay up to date by having a roundup of resources, delivered to you on a silver platter (a.k.a. Work history Your work experience as an administrative assistant should focus your best professional accomplishments and contributions (e.g., “Negotiated a new deal with the supplier for office supplies, saving $3,500 a year” or “Received commendation from executive management for creating a newsletter that led to reduction of back-and-forth … And always, always have a positive mental attitude first thing in the morning when greeting people – it’s contagious and becomes part of how they remember you – helps with the Corporate Climate too! Un-real, this is ahh-mazing, thank you so much for this info. Her age is 4 months. Quality control when it comes to details is a big asset for any Admin. While these functions are still an important part of the job, these days admins are tasked with a lot more. Don’t be shy, let us know in the comments below. Kelly Todd started her career as an EA, supporting two execs at a HGTV-based production company. In her mind, it was her ability to anticipate that really made her shine. SnackNation is a healthy office snack delivery service that makes healthy snacking fun, life more productive, and workplaces awesome. This isn’t just about being resourceful. Good defensive driving involves scanning ahead to see where the road is taking you. Thanks, for sharing with us. My recommendation is to document an exact scenario in which this individual crossed a line and bring that up to them directly. The administrative assistant helps to manage and train call center employees. First coined by Robert Greenleaf, the term “servant-leader” has made its way into the management lexicon as of late. Hmm this is a great question Trish. It’s about being strong enough to stand up to any situation. If you learned a skill specific to … Monster; Dig Deep for Resume Accomplishments; Kim Isaacs. Job ad wants these executive assistant skills: (1) communication (2) saving time (3) executive project support. All sorts of people. These accomplishments on a resume are different than duties or responsibilities in that duties and responsibilities are similar for any employee in a similar role, which accomplishments are unique, provable statistics. Check back in and let us know what works for you. We recommend blocking off an hour each day to experiment with different tech, get to know the systems, and browse the tools’ Help and Community pages. Read the job description to identify key skills and experiences the employer wants. Possesses a B.A. 79 Unique Gifts For Employees I hope you will get round it. A lack of focus in these situations leads to panic, and panic kills productivity. Administrative Assistants provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive. (Read Quantum Workplace’s awesome guide for buying employee engagement software.). Any time! That’s why good manners and etiquette are so important. Secretaries are the backbone of business operations. Anyone who’s ever managed a project knows that challenges are inevitable. With experience, the admin will learn from the Manager what worked well and thus, know how to handle for the next occurrence.”. These are some key skills of a rock star admin assistant! While I absolutely agree with all the numbered elements of what goes in to make an effective and professional Assistant, please can we stop using terminology like ‘rockstar’ or ‘superhero’. This was an encouraging article to me. So true – thanks for checking out this piece. She finished writing what we were to do and then told him to go ahead. So glad you agree that Admin Professionals are true office heroes! What obstacles do you expect to confront? Many times, people do not know that they are acting a certain way that is detrimental to the team’s success. You can politely let anyone coming with a request what you already have and the number they are in the queue. Elizabeth White-Peters agrees that resourcefulness is a key trait, saying, “I see AA’s as corporate MacGyver’s (remember that show from the 90’s?) administrative assistant achievements example Getting your CV and cover letter right is a crucial step in applying for any job. Great article! So how can Admins polish their tech savviness? When the next big technically difficulty arises, the big fix might be as easy as knowing where to go to get help fast. If you are applying for an administrative assistant job in a particular industry, for example, and you have experience working in it, include accomplishments from your experience working with something specifically related to that industry. Resume Examples Accomplishments On Resume Examples Resume . Resume Examples No Experience Posts Related To Sample . I don’t wear my underwear over my tights, I don’t wear a billowing cape and I don’t play guitar in front of 20,000 people in a stadium. This same technique applies to abstract concepts, like company goals. Here is a list of the top 5 qualities required every administrative assistant … Valerie Gomez explains why: “I have yet to coordinate an event that goes off without a hitch regardless of how meticulous I plan. I also have stuff in my floor so I can keep up with everything. After that, practice makes perfect. We use cookies to create the best site experience. The [Admin] can be the Exec’s best friend, and if they’re thinking one step ahead of them, you’re going to stand out.”, “Since their work involves so many different aspects within a company, they have a distinct ability to predict potential challenges and outcomes.”. These professionals may also be referred to as Administrative Coordinators or Administrative Specialists. They can have a very wide array of clerical duties, depending on the type of administrative support needed by the company where they work. We work in the field in the gas and oil industry but deal with large amounts of money and parts. I have a second monitor where I keep displayed an Excel spreadsheet that lists almost all tasks I need to accomplish. I want be a administrative assistant. Glad you found this valuable. Absolutely great article! While it’s really helpful to remind the wider world of the wide ranging, diverse and vital roles and tasks that Executive Assistants, PAs and Admins fulfil every day in their work, it doesn’t serve the professional credibility of our profession very well at all to use labels such as ‘rockstar’ or ‘superhero’ or ‘wonder woman’ or any other similar terminology. Maintained the front desk and reception area in a neat and organized fashion. “Administrative Assistant” used to be synonymous with things like scheduling, bookkeeping, and arranging travel. In my opinion, even remote administrative assistant or Virtual Assistant are equally helpful! Writing a resume with specific examples from your professional past will help you find a job faster than if you list your general skills only. An administrative assistant with good qualities and strengths is invaluable and will ensure administrative matters are carried out to help guarantee the smooth operation of the organization. Receptionist Resume Sample Example Resume … Send an administrative assistant cover letter. You guys are awesome! The more you learn, the more you grow. It might seem like a no-brainer, but it’s super important. They’re not performing an in-depth review; they’re simply pinpointing areas that just don’t make sense. In the past, we’ve argued that multitasking is a myth that destroys productivity. Blog Of course, this isn’t limited to internal interactions. I can be in the middle of something and my boss walks in and says he needs something now, I have to stop what I am doing and do what he has asked of me, then get back on track for what I was doing before he came to see me.”. They are sharp and will do whatever it takes to get the task accomplished! Stephanie Merritt, Administrative Assistant at Bonitz, explains: “The top skill that an Administrative Assistant is the ability to multi-task. That’s because in addition to the bigger, more strategic responsibilities, rote tasks like filing or scheduling still often fall to Admins. If you managed a donor database for a nonprofit, for example, write, “Maintained 500-strong donor database and conducted thorough revision of the database that uncovered and corrected over 50 critical mistakes in donors’ names and addresses in a one-week period.” This is more concrete and understandable than “Updated large donor database regularly.”, Write about accomplishments from various areas of your job. A good summary will make the hiring manager think, “This is our savior!” Examples of a Senior Administrative Assistant Resume Summary . Often, Admins take on front-line strategic functions traditionally relegated to HR or operations – things like onboarding new hires and event planning. If we want our profession to be taken seriously, respected on an equal footing to other professions, the terminology and language we use, and behaviours we adopt every day are an important part of that mission. People can control only the lens through which they see the world, but they can alter their viewpoints from negative to positive with a simple change of perspective. Administrative assistants have job responsibilities in a number of areas, so it is usually simple to find accomplishments to write about for this position. FAQ When you’re working on a ton of different projects, you don’t have time to waste duplicating work due to a lack of organization. How It Works Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Good acumen in these can get you a very good career and high paying jobs too. And what separates the good admins from the great? They may greet and route visitors, help executives with communications, schedule repairs and services on office equipment, purchase supplies, schedule meeting rooms, and more. A stellar Administrative Assistant can be a company’s secret weapon. So what say you? Leyla Norman has been a writer since 2008 and is a certified English as a second language teacher. Through the art of prioritization, Admins can transform a to-do list into a list of invaluable accomplishments. Find your Sample Accomplishments For Administrative Assistant Resume in this site. What road are you paving for your company with the actions you take today? It can be a fantastic job for someone fresh out of college or returning to the workforce as it allows you to cultivate a diverse array of highly transferable skills. “Liaised with finance and accounting departments to develop an organizational policy saving the company $10,000 per quarter by identifying three redundant areas of spending.”) They have to be savvy on the phone, write good emails, and project confidence when they speak to employees at all levels face-to-face. They anticipate the solution before the problem even becomes a problem. This is especially true for Admins who work closely with executives. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. As we’ve noted before, an Admin’s list responsibilities are wide and varied. By listening to language and tone, one can determine which actions to take. Hope you are having a wonderful day . They are the unseen hands who ensure that visitors smile, memos move and files remain confidential. She also has a master's degree in development studies and a Bachelor of Arts in anthropology. I get teased in our office a lot for being too polite on the phone. Details are important in Admin work, and having a keen eye for them is indispensable. Use numbers wherever possible to quantify your accomplishments. An administrative assistant resume summary is a to-the-point highlight of your achievements and skills as an admin assistant. Please enable Strictly Necessary Cookies first so that we can save your preferences! Which professional development ideas for administrative assistants should you follow? Everyone has their own organizational skills and know what works best for them. 121 Employee Wellness Program Ideas Add numbers to your admin assistant resume accomplishments. 100 Fun Office Games & Activities for Employees Modern day Admins are also often tasked with managing both in-house and remote company culture through an employee recognition software like Assembly – which is free. Here are the skills for administrative assistant that really pay the bills. That’s exactly what we asked our community of rockstar admins. I hope you understand where I’m coming from with this. 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